Privacy Policy

Last updated: July 2026

1. Introduction

Welcome to YEA Luxury Living.

Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or submit a booking request.

We are committed to processing your personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and applicable Greek legislation.

2. Data Controller

The Data Controller responsible for the processing of your personal data is:

YEA Luxury Living
Owner: Ioannis Alexandros Volakis
VAT Number (ΑΦΜ): 014275880

Phone: +30 694 679 5133
WhatsApp & Viber available

3. Personal Data We Collect

Depending on how you interact with our website, we may collect:

  • Full name
  • Email address
  • Telephone number
  • Booking request details
  • Arrival and departure dates
  • Number of guests
  • Any additional information you voluntarily provide
  • IP address
  • Browser and device information
  • Website usage statistics

4. How We Use Your Data

Your personal data is processed exclusively for purposes such as:

  • Responding to booking requests
  • Communicating regarding your stay
  • Providing customer support
  • Improving our website and services
  • Complying with legal obligations
  • Preventing fraud or abuse

We do not sell or rent your personal information to third parties.

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent
  • The performance of pre-contractual measures requested by you
  • Compliance with legal obligations
  • Our legitimate interests in operating and improving our services

6. Booking Requests

When you submit a booking request through our website, we collect only the information necessary to evaluate your request and communicate with you.

Submitting a booking request does not automatically create a confirmed reservation.

7. Contact Forms

If you contact us through our contact form, we use the information provided solely to respond to your enquiry.

We do not use your information for marketing purposes unless you specifically request it.

8. Cookies

Our website uses cookies to:

  • Ensure proper website functionality
  • Improve user experience
  • Analyze website traffic
  • Remember user preferences

You may manage or disable cookies through your browser settings.

9. Google Analytics

We use Google Analytics to better understand how visitors use our website.

Google Analytics may collect anonymous information such as:

  • Pages visited
  • Time spent on the website
  • Device type
  • Browser
  • General geographic location

This information helps us improve our services and website performance.

10. Google reCAPTCHA

To protect our website against spam and automated abuse, we use Google reCAPTCHA.

This service may collect information about your interaction with the website in accordance with Google’s Privacy Policy and Terms of Service.

11. Data Retention

We retain personal data only for as long as necessary:

  • to respond to booking requests,
  • provide our services,
  • comply with legal obligations,
  • resolve disputes,
  • enforce our legal rights.

12. Data Security

We implement appropriate technical and organizational measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of internet transmission or electronic storage is completely secure.

13. Your Rights

Under the GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your personal data
  • Restrict processing
  • Object to processing
  • Request data portability
  • Withdraw your consent where processing is based on consent
  • Lodge a complaint with the Hellenic Data Protection Authority

14. Third-Party Services

Our website may include links or services provided by third parties.

Each third party operates under its own privacy policy, and we encourage you to review those policies before providing personal information.

15. Contact

If you have any questions regarding this Privacy Policy or your personal data, you may contact us:

YEA Luxury Living

Phone: +30 694 679 5133

16. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy whenever necessary.

Any modifications will be published on this page together with the updated revision date.